Certinside HP2-037 Exam

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Exam : HP HP2-037
Title : HP LaserJet Foundations


1. What type of control panel message informs you of data and print errors?
A. warning messages
B. error messages
C. critical error messages
D. service messages
Answer: B

2. What is one possible cause of consistently smeared print output?
A. paper moisture content too high
B. paper moisture content too low
C. paper finish too smooth or basis weight too heavy
D. paper finish too rough or basis weight too light
Answer: C

3. Your control panel has a message indicating a specific component failure. What is the correct category this message falls under?
A. critical error messages
B. status messages
C. service messages
D. error messages
Answer: A

4. TestInside .com has a LaserJet 4345 MFP printer, and wants to configure the 'Send To Folder' option. He has an expired version of Digital Sending Software. How can the customer configure the 'Send To Folder' option?
A. the printer driver
B. EWS (Embedded Web Server)
C. WJA (Web Jet Administrator)
D. the control panel
Answer: C

5. You are troubleshooting a non-functional printer and have identified and analyzed all symptoms associated with the particular problem. What should your next course of action be?
A. develop an action plan for problem resolution
B. determine and prioritize possible causes
C. narrow the symptoms to one critical area
D. identify a possible solution
Answer: B