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Exam : Nortel 920-172
Title : NCSS-Nortel Communication Control Toolkit Ris.6.0


1. You are doing a backup of the NCCT Database after making substantial changes. You are asked to name your backup. What should you always include in the name of your backups?
A. The version of TAPI.
B. The version of NCCT.
C. The date the backup was made.
D. The name NCCT backup somewhere in the name.
Answer: B

2. You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. You have a Communications Server 1000/Meridian 1 with Symposium Call Center with Nortel IVR. Which two of the following Service Provider Software is installed? (Choose two.)
A. TAPI 3.0
B. TAPI 3.1
C. IPML 2.1
D. IPML 4.0
Answer: BC

3. You have just completed a new install of NCCT Rls. 6.0 and have verified that it is configured properly and operational. You have just finished backing up the NCCT Database and wish to backup the Symposium TAPI Database. Which of the following would you do perform the backup?
A. Make copy of the spdb.mdb file located in "C:\Program Files\Nortel\CCT\TAPI"
B. Make copy of the m1spdb.mdb file located in "C:\Program Files\Nortel\Communication Control Toolkit\TAPI"
C. Run NCCT Database Administrator and Select the TAPI Database from the Database Drop Down Menu then Click Backup.
D. Run NCCT Database Administrator and Browse to the TAPI Database location "C:\Program Files\Nortel\CCT\TAPI" then Click Backup.
Answer: B

4. When you install the Communication Control Toolkit server, you must ensure that you have enough space allocated for the CCT database. What is the minimum and maximum directory size on the default drive needed to install the NCCT database?
A. minimum of 1 GBytes and maximum size of 2.0 GBytes
B. minimum of 150 MBytes and maximum size of 1.0 GBytes
C. minimum of 68.1 MBytes and maximum size of 2.0 GBytes
D. minimum of 50.7 MBytes and maximum size of 2.1 GBytes
Answer: C

5. You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. TAPI 3.0 is currently running. To what version of TAPI will you have to upgrade?
A. TAPI 4.1
B. TAPI 4.0
C. TAPI 3.1
D. an upgrade in not needed
Answer: C